FAQ's
Do your products come with a warranty?
Yes, all our extension leads come with a 6-month warranty. If you experience any issues during this period, please contact us for assistance.
How do I request a replacement or refund?
If your product is faulty or not as described, reach out to us within the warranty period. Provide proof of purchase and a brief description of the issue to initiate the process. Sales@electraLead.co.uk
How long will it take to receive my order?
Orders typically arrive within 1-3 business days. For same-day dispatch, place your order before 12 PM.
Will I be notified when my order is dispatched?
Yes, we’ll send you a confirmation email with tracking details once your order is dispatched.
Are your extension leads safe for use?
Yes, all our extension leads are PAT tested and meet safety standards, making them safe for everyday use